CBD Movers Complaint Form

Complaint Form

Customer Information

Name

Phone

Alter Phone

Current Address

City

State

Zip Code

Information About the Move

Pick Up Address

Pick Up Date

Drop Off Address

Delivery Date

Booking Number:

Issue Type

To ensure, we are able to consider your request for complaint, please read the information below carefully first and then answer the questions in the Damage Report Section.

Please fill the form completely and provide as much detailed information as you can.
Use the additional information box if you wish to provide more information or if you wish to provide information which is not covered in the questions.
Provide Receipt/proof of purchase for damaged items and also mention manufacturer, model information and year purchased.

Additional Information

Name

Date

Verified that the above replies are true to the best of my knowledge and belief and nothing untrue has been stated nor any facts have been concealed.

We hope this has helped, in case you have any questions, concerns, or something else feel free to reach us. You have the right to make enquiries about the current status of your complaint by contacting us at:

Email Address: support@cbdmovers.co.nz

Customer Helpline number: 0800 555 207

Disclaimer

The issue of this Complaint Form is not an admission of liability on our part and is a procedural requirement. Please read our terms and conditions properly before making a claim.

This form is to assist the investigation process and is not a formal claim form of the insurance company.

All questions must be fully answered.

Please Select appropriately to indicate 'Yes' or 'No' answers.

The information provided in the form will be used in any legal disputes if may arise in future.

Incomplete form or incomplete information or improper pictures will not be accepted.

^*If we accept the liability of the damage, then you need to provide two repair estimates for damaged items. Estimates must clearly describe the damage, the intended repair and the cost for each repair. Repair estimates must be limited to the damage claimed.